Paypal Siding With Seller

But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company.

Paypal siding with seller.

I had paypal side with a seller who sold me a handbag and he stating that it was in excellent used condition and once i received the handbag it had big holes and fraying on the side and paypal sided with the seller. I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund. Seller lied to paypal and told them the jacket had an oil stain on it. Paypal is just a payment processor pass through.

In other words what the buyer received doesn t match what they ordered. Seller protection doesn t cover buyer claims for items received that are significantly not as described snad. Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described. We ve got your back set up paypal merchant account.

Paypal sided with the seller and seller got both the jacket and my 219 99. Paypal chargebacks can cost ecommerce sellers time and money. If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal. Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.

7 mar 2 2011. Go ahead set up shop. We know selling online securely is a challenge for merchants. I still left negative feedback and i am happy that i did not pay that much for the handbag.

Paypal offers sellers a certain level of protection from fraudulent purchases if they follow their seller protection rules. So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies. Sent jacket back in same box it arrived in. Paypal can t prosecute for counterfeit items.

First sellers should only ship items to the address paypal provides. I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item. The buyer claimed that the item was damaged and materially different from what was pictured. Seller protection for merchants.

Disableduser221376 on 07 09 2017 20 24. When it comes to transaction disputes paypal is known for siding with the customer. I m a long time ebay seller with 100 feedback. Paypal siding with seller of fake counterfeit items.

What paypal seller protection doesn t cover. This is the address paypal has on file for the customer and in most cases the buyer must verify and back it with a bank account or credit card. Say the buyer ordered a pink scarf but received a green one instead. Jacket was new and in mint condition.